Their rough new user experience is concerning though. From what they described I suspect many of their “problems” are not actually “real”, but it doesn’t really matter because they still ended up in a scenario where they thought there were problems. How did they end up thinking that everything must be done with terminal while using Ubuntu? I know in the last ~10 years there’s been a big focus on the new user experience, so what more can be done to prevent this? My gut says there are too many online resources that are confusing new users when they try to onboard themselves - especially resources that are old, written for other distros, or written for people who just want to find the command they can copy-paste to do something.
How did they end up thinking that everything must be done with terminal while using Ubuntu?
When asking for help in a Linux sub/forum/community, the answer will generally use the terminal because it works across desktops and even distros. It’s a lot easier to give one or two commands than it is to work out what distro, what desktop, and what settings the querier has, then describe the steps necessary in that particular GUI.
This may lead to the impression that the terminal is required for day to day use of Linux.
How did they end up thinking that everything must be done with terminal while using Ubuntu?
Most guides on installing things or help on fixing things will offer terminal commands, so I can see how that could certainly lead to that feeling as a new user.
Also depending on the DE and stuff certain very basic obvious settings are not available in the GUI, like fractional scaling on KDE which has to be done by editing some config file first.
Fractional scaling is available, I remember using it from the settings. There is really nothing left to be configured from console anymore, and if there is it seems to be the apps themselves that pose a problem
Their rough new user experience is concerning though. From what they described I suspect many of their “problems” are not actually “real”, but it doesn’t really matter because they still ended up in a scenario where they thought there were problems. How did they end up thinking that everything must be done with terminal while using Ubuntu? I know in the last ~10 years there’s been a big focus on the new user experience, so what more can be done to prevent this? My gut says there are too many online resources that are confusing new users when they try to onboard themselves - especially resources that are old, written for other distros, or written for people who just want to find the command they can copy-paste to do something.
When asking for help in a Linux sub/forum/community, the answer will generally use the terminal because it works across desktops and even distros. It’s a lot easier to give one or two commands than it is to work out what distro, what desktop, and what settings the querier has, then describe the steps necessary in that particular GUI.
This may lead to the impression that the terminal is required for day to day use of Linux.
Most guides on installing things or help on fixing things will offer terminal commands, so I can see how that could certainly lead to that feeling as a new user.
Also depending on the DE and stuff certain very basic obvious settings are not available in the GUI, like fractional scaling on KDE which has to be done by editing some config file first.
Where do you have to enable fractional scaling in KDE? Worked out of the box for me when I installed that recently. Sure you don’t mean Gnome?
You got the desktop wrong. KDE has fractional scaling. Gnome which the reviewer is using because he is using Ubuntu needs the editing.
Fractional scaling is available, I remember using it from the settings. There is really nothing left to be configured from console anymore, and if there is it seems to be the apps themselves that pose a problem